Oh no, it looks like your favorite stadium or arena has gone missing in the digital crowd! But don’t worry, we’ve got a few tricks to help you find your venue and get back to cheering.
1. Check Your Location Settings:
First things first, make sure your device’s location settings are turned on and set to high accuracy. A quick way to test this is by opening Google Maps or any other location-based app. If your location is accurate there, then Wunderfan should also be able to pinpoint where you are. After confirming this, reopen the Wunderfan app and see if your venue pops up.
2. Update Your App:
Sometimes, venues might not show up if you’re using an outdated version of the Wunderfan app. Head over to your app store and make sure you’ve got the latest version installed. Updates often include new venues and improved location services, so keeping your app up-to-date is key.
3. Search Manually:
If your venue still isn’t appearing, try using the search function within the Wunderfan app. Type in the name of the venue or the event you’re attending. This can help in case the automatic location detection isn’t working as expected.
4. Reach Out to Support:
If you’ve tried all the above steps and still can’t find your venue, it might be time to give us a shout. Our support team is here to help you out, so don’t hesitate to contact us for further assistance.
These tips should help you find your venue and get back to earning those rewards. Happy cheering! 🏟️📱🎉