Can I Exchange or Refund My Vouchers Purchased?

The Wunderfan marketplace is where your dedication as a fan turns into exciting rewards and experiences. But what if you want to exchange or refund a voucher you’ve purchased? Here’s the deal:

Generally, vouchers bought with your Wundr tokens are considered final sales—think of it like buying game tickets; once they're purchased, they're yours to enjoy. This policy helps keep the marketplace running smoothly and ensures fairness for all users.

However, we understand that sometimes unexpected situations can arise, just like a surprise overtime in your favorite game. If you have a specific issue or concern with a voucher you've purchased, the best thing to do is to contact our customer service team. They’re here to assist you, just like a trusty coach guiding you through the game.

Remember, the marketplace is designed to enhance your Wunderfan experience, so when you choose your vouchers, do so with the same thoughtfulness as when picking the perfect seat for the big game. 🏟️🎟️🎉