My Location is Not Available
What is GPS and How Does It Affect My Experience on Wunderfan?
GPS, or Global Positioning System, is a network that determines your location on Earth using signals from a constellation of orbiting satellites. Both Android and iOS devices are equipped with GPS chips that communicate with these satellites to provide accurate location data. This accuracy is crucial for a smooth experience on Wunderfan, as it helps locate the venues you attend and accurately track your presence at events.
Common GPS Issues and Their Effects on Wunderfan
GPS Drift: If your GPS track seems to veer off your actual location, mimicking the general shape but not the precise path, this is known as GPS drift.
Lost GPS Signal: If the GPS signal is lost and then re-acquired, the app might draw a straight line between the two points, misrepresenting your actual movement.
GPS Bounce: If your GPS track appears erratic or ‘jumpy,’ the app might record more distance than you’ve actually covered, affecting your activity tracking.
Note: Unfortunately, once inaccurate data is recorded, it cannot be altered. However, you can take preventive measures to avoid these issues in the future.
For Android Users
How to Achieve a Good Initial GPS Lock
For accurate location tracking, ensure the following:
Clear Sky View: Obstructions like buildings, trees, or even keeping your phone in a pocket can degrade GPS signal strength. Make sure your phone has a clear view of the sky.
Stable Position and Data Connection: Keep your device stationary and connected to data for quicker and more accurate GPS lock-in.
Troubleshooting GPS on Android Devices
Restart your phone.
Toggle GPS off and on.
Ensure Wunderfan is allowed to use your location:
Go toSettings > Apps > Wunderfan > Permissions > Toggle Location ON.Deactivate any battery-saving features:
Samsung:
Settings > Apps > Special Access > Optimize Battery Usage > Toggle OFF for Wunderfan.OnePlus:
Settings > Battery > Battery Optimization > All Apps > Wunderfan > Don’t Optimize.Check your specific device for similar settings if not listed.
Verify that your location settings are set to ‘High Accuracy’:
Go toSettings > Connections > Location > Locating Method > High Accuracy.
For iOS Users
Achieving a Good Initial GPS Lock on iOS
Clear View of Sky: Ensure there’s nothing obstructing your device’s view of the sky.
Stable Position: Keep the device still initially for a better GPS lock.
Troubleshooting GPS on iOS Devices
Restart your iPhone.
Toggle Location Services off and on:
Go toSettings > Privacy > Location Services.Ensure Wunderfan is allowed to access your location:
Go toSettings > Privacy > Location Services > Wunderfan > While Using the ApporAlways.Disable Low Power Mode:
Go toSettings > Battery > Low Power Mode > Off.
Final Tips for All Users
Test Wunderfan by recording your location for 10 minutes while keeping the device immobile with a clear view of the sky.
Consider using other location-based apps to verify GPS functionality. Apps like Google Maps may give the impression of accurate GPS, but testing with fitness or tracking apps can provide more reliable results.
Variable Performance
GPS performance can vary due to multiple external factors like satellite positions, weather conditions, and urban environments. If you experience inconsistent performance, it’s recommended to test multiple times before concluding that there’s an issue with your device or the app.
By following these troubleshooting steps, you can ensure a more accurate and enjoyable experience while using the Wunderfan app. If issues persist, feel free to contact our support team for further assistance.